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Support Policy Page

Sample Support Policy Template


Support Policy


Our Return and Refund Policy was last updated 03/01/2024


Thank you for shopping atMirbaba.


If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy was generated by TermsFeed Return and Refund Policy Generator.


The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions


For the purposes of this Return and Refund Policy:


Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to mirbaba



Goods refers to the items offered for sale on the Service.



Orders means a request by You to purchase Goods from Us.



“Service refers to the Website.



Website refers to Mirbaba, accessible from mirbaba.mimeld.com



You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights


You are entitled to cancel Your Order within 14 days without giving any reason for doing so.


The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.


In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:


By visiting this page on our website: 9830009649

By sending us an email: info@miracuves.com

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns


In order for the Goods to be eligible for a return, please make sure that:


The Goods were purchased in the last 14 days

The Goods are in the original packaging

The following Goods cannot be returned:

The supply of Goods made to Your specifications or clearly personalized.

The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.


We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.


Mirbaba | AN ONLINE SHOPPING PLATFORM WITH GREAT DEALS

Mirbaba Bangladesh is a leading online shopping site based in Bangladesh that brings you great deals, with platforms existing across Asia including Singapore, Thailand, Indonesia, Vietnam, Philippines, and Taiwan. We offer unbeatable deals featuring an endless range of products priced at affordable rates. What is even better? We enhance your experience with the eCommerce Guarantee, which means your payment is held in our system and only released to the seller after you have received your purchase in good condition! All because we value you as our customer. What are you waiting for? Come aboard and start browsing!

Mirbaba -- QUALITY PRODUCTS, LOW PRICES
Mirbaba strives to provide you with a great online shopping experience and we know a great experience often includes affordable prices. That is why you should check out Mirbaba Bangladesh site/app’s daily online Shocking Sale, where we offer you different products at a discounted price, ensuring you get a bang for your buck. We even offer free shipping, Flat rate shipping, carrier-wise shipping on products! For brand-loyal customers, head over to Mirbaba Mall for authentic products at superb prices.

Want to look your best without burning a hole in your wallet? Check out Style by Mirbaba for our top picks in fashion. Want to get the best prices for day-to-day items? Browse through our Lowest Price Guaranteed page. If you find the same Lowest Price Guaranteed item being sold at a lower price by a competitor, we will reward you with 120% of the price difference in Mirbaba Coins! You can also find official online stores for some of Bangladeshis biggest brands here, such as Nestle, Unilever, Mydin, Tefal, Calvin Klein, and more right here on our platform.

Store FOR VARIETY WITH Mirbaba
Everyone loves online shopping for convenience and the low prices are a bonus! Mirbaba strives to help you get a bang for your buck with multiple sales and promotions happening at any one time. Make sure your wallet is ready for our big sales campaigns, such as 7.7 Orange Madness, 9.9 Super Shopping Day, 10.10 Brands Festival, 11.11 Big Sale, and 12.12 Birthday Sale. We also have massive sales and offer great savings to you during major festivals like Chinese New Year and Raya! At the same time, check in often because we also have smaller sale periods that are category-specific, such as our Baby Fair and Black Friday sales.

Let’s not forget about the frequently occurring Super Brand Day! These days, specific brands offer amazing deals for their top-selling items, so be sure to watch if your favorite brand is featured. Of course, there are always different kinds of smaller promotions happening every day, so you really will benefit if you constantly check your website to ensure you are not missing any mind-blowing offers!

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